Shipment

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than providing our customers with great value and service. We will continue to grow to meet the needs of all our customers, providing a service that exceeds all expectations anywhere in the world.

How are packages shipped?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our U.S. warehouse They are shipped via USPS.

Do you ship worldwide?

Yes. We offer free shipping to over 200 countries around the world. However, there are some places we can't ship to. If you are in one of these countries, we will contact you.

What about customs?

We are not responsible for any customs fees once the items have been shipped. By purchasing our products, you agree to have one or more packages shipped to you and may be subject to customs fees when they arrive in your country.

How long does shipping take?

Do you provide tracking information?

Yes, you will receive an email once your order is shipped containing your tracking information. If you haven't received tracking information within 5 days, please contact us.

My tracking says "no information available at this time".

For some shipping companies, tracking information is updated in the system in 2-5 business days. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.

Will my items be shipped in a package?

For logistical reasons, items in the same purchase are sometimes shipped in separate packages, even if you have specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you..

RETURNS

Order cancellation

All orders can be cancelled if they have not yet been shipped.If you have paid for your order and need to cancel it or make any changes, you have 12 hours to contact us. Once the handling and shipping process has begun, the order can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for the products ordered if:

• recibisteThe product within the guaranteed time (45 days not including processing of 2 to 5 days) you can request a refund or a reshipment.
• If you received the wrong item, you can request a refund or reshipment.
• If you do not want the product you have received, you can request a refund, but you must return the item at your expense and the item must be unused.

Enable a page no We issue the refund if

• Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
• Your order did not arrive due to exceptional circumstances beyond the control ofMC (i.e. not approved by customs, delayed by a natural disaster).
• Other exceptional circumstances beyond the control of https://mcshoponline.com

*You can submit refund requests within 15 days after the expiration of the guaranteed delivery period (45 days). You can do this by sending a message to Contact uspage 

If your refund is approved, your refund will be processed and a credit automatically applied to your original credit card or payment method within 14 days.

Changes

If for some reason you want to change your product, perhaps for a different size in clothing. You need to contact us first and we will walk you through the steps.

Please do not return your purchase to us unless we authorize you to do so.